Help & Support
Common questions, and how to reach us.
How do I upload a video?
Click "Create" in the sidebar, choose a video, add a caption and cover, then post. You can also add text and stickers before publishing.
How do I go live?
Click "Go Live" in the sidebar. You'll need camera and microphone access — your followers will be notified when your stream starts.
How do gifts and tips work?
Viewers can send gifts to creators during a stream or on a video using their wallet balance. Add funds from the Wallet page, and creators can withdraw what they've earned from there too.
How do I report a video, comment, or user?
Use the flag/report icon on the video, comment, or profile you want to report. Our team reviews every report.
How do I delete my account?
Visit the delete account page from your account settings.
Still need help?
Email us at support@topitan.com and we'll get back to you.